Privacy Policy
At RocketWalls ("we", "our", or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains our collection, use, and disclosure of information when you access or use our website (https://rocketwalls.com) or book our professional TV mounting and installation services in Los Angeles, California.
1. Information We Collect
When you contact us by telephone, SMS message, or web inquiry, we may collect:
- Contact Information: Your name, phone number, and service address in the Los Angeles area.
- Project Details: Information regarding TV size, wall type (drywall, brick, stone, fireplace), cable concealment preferences, and requested appointment time.
- Technical Log Data: Standard IP address, browser type, and anonymous aggregate usage analytics to maintain website security and performance.
2. How We Use Your Information
We use your information strictly for legitimate business operations:
- To schedule, confirm, and dispatch technicians for mobile TV installation appointments.
- To provide accurate upfront pricing and hardware recommendations.
- To communicate appointment updates via phone call or SMS text message.
- To comply with California state and local regulatory standards.
3. SMS / Text Messaging Policy
If you text us or request text updates for service dispatch, we will only use your mobile number to coordinate your installation. We do not sell, rent, or share your mobile number or opt-in consent with third parties or affiliates for marketing or promotional purposes.
4. California Consumer Privacy Rights (CCPA / CPRA)
Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have specific rights regarding their personal information:
- Right to Know: You may request the categories and specific pieces of personal information we have collected about you.
- Right to Delete: You may request deletion of personal information collected from you, subject to legal recordkeeping requirements.
- Right to Opt-Out: We do not sell or share personal information for behavioral advertising.
5. Contact Us
For questions or requests concerning this Privacy Policy, please contact RocketWalls:
- Phone / Text: (747) 271-3536
- Email: [email protected]
- Service Fleet: Mobile Dispatch, Los Angeles County, CA